Services
SCOPE OF WORK
ENGINEERING SERVICES
The range of technical services offered by Enliven would generally include the following. All consumables and spare parts for the operation and upkeep of the different utilities and services provided by the aforementioned Property will be paid for by the Client.
ELECTROMECHANICAL WORKS
Operate and maintain the HVAC system, inverter/ UPS system, lifts, panels and electrical system (from HT metre to tap-off points) and their installations (part of common spaces).
Assuring that all electrical equipment in the common area have the necessary power to function properly is important.
General upkeep and consistent use of diesel generators. coordinating with the AMC service provider to complete the required routine inspections as scheduled and sending service reports to the appropriate authority.
In order to maintain utilities and equipment in accordance with their contract, coordination with AMC suppliers or other organisations is required.
When performing maintenance work, must wear the appropriate PPE and safety equipment. All necessary PPE must be provided or purchased by the client on-site.
UI/UX Design
Build the product you need on time with an experienced team that uses a clear and effective design process.
Dedicated Team
Build the product you need on time with an experienced team that uses a clear and effective design process.
UI/UX Design
Build the product you need on time with an experienced team that uses a clear and effective design.
Dedicated Team
Over the past decade, our customers succeeded by leveraging Intellectsoft’s process of building, motivating.
PLUMBING/ WATER SUPPLY
In order to offer a 24-hour water supply, it is important to make sure that all tube wells, government water, and water tanker supplies are operating as planned.
To guarantee that all water supply pumps, pressure vessels, hydro pneumatic systems, and control panels are in good working order.
To guarantee that all plumbing valves function properly
UI/UX Design
Build the product you need on time with an experienced team that uses a clear and effective design process.
Dedicated Team
Build the product you need on time with an experienced team that uses a clear and effective design process.
UI/UX Design
Build the product you need on time with an experienced team that uses a clear and effective design.
Dedicated Team
Over the past decade, our customers succeeded by leveraging Intellectsoft’s process of building, motivating.
FIRE FIGHTING, DETECTION & ALARM SYSTEM
The Fire Fighting System & FAS, as well as associated equipment, must be used and maintained on a daily basis in accordance with the OEM instruction manual and in cooperation with the chosen AMC agency.
In the event that any equipment malfunctions or breaks down, Enliven will liaise with the AMC agency.
Fire extinguishers must undergo routine inspections, cleanings, and log maintenance.
UI/UX Design
Build the product you need on time with an experienced team that uses a clear and effective design process.
Dedicated Team
Build the product you need on time with an experienced team that uses a clear and effective design process.
UI/UX Design
Build the product you need on time with an experienced team that uses a clear and effective design.
Dedicated Team
Over the past decade, our customers succeeded by leveraging Intellectsoft’s process of building, motivating.
STORM DRAINAGE & RAIN WATER HARVESTING
Regular testing must be coordinated with the licenced agency, and the customer is responsible for any additional costs.
UI/UX Design
Build the product you need on time with an experienced team that uses a clear and effective design process.
Dedicated Team
Build the product you need on time with an experienced team that uses a clear and effective design process.
UI/UX Design
Build the product you need on time with an experienced team that uses a clear and effective design.
Dedicated Team
Over the past decade, our customers succeeded by leveraging Intellectsoft’s process of building, motivating.
ACCESS CONTROL, RFID & CCTV SYSTEM
To maintain and run the full CCTV and Access Control system in accordance with installation
To perform routine inspections and make sure that all card readers, barriers, and door control systems are in good working order.
UI/UX Design
Build the product you need on time with an experienced team that uses a clear and effective design process.
Dedicated Team
Build the product you need on time with an experienced team that uses a clear and effective design process.
UI/UX Design
Build the product you need on time with an experienced team that uses a clear and effective design.
Dedicated Team
Over the past decade, our customers succeeded by leveraging Intellectsoft’s process of building, motivating.
STP OPERATION
With regard to the Sewerage Treatment Plant (or "STP"), Enliven will be responsible for reporting the vendors' performance of all ST-related activities on behalf of the Client. The Client shall designate its own authorised vendors) and/or third party service provider(s) to carry out all ST-related operations and maintenance tasks in accordance with the service delivery terms and conditions that have been agreed upon by the Client and vendor(s) and/or such third party service provider(s).
Should only monitor the ST if the necessary due diligence has been completed and the OEM is fully functional to operate the ST for at least three months with the requisite statutory allowed output parameter. In case of partial operations, OEM shall operate till its fully functional.
Enliven will also inform the client of any lapses, non-performance, etc. by the vendors) and/or any third- party service provider(s) appointed by the client in relation to the agreed service delivery terms and conditions, and will not be held accountable or liable in the event that such vendors) or third-party service provider(s) breach the agreed terms and conditions with respect to any activity to be undertaken.
After taking over, Enliven will use a dedicated vendor to check routine parameters.
Regular testing must be coordinated with the licenced agency, and the customer is responsible for any additional costs.
Enliven shall only supervise mechanised cleaning.
UI/UX Design
Build the product you need on time with an experienced team that uses a clear and effective design process.
Dedicated Team
Build the product you need on time with an experienced team that uses a clear and effective design process.
UI/UX Design
Build the product you need on time with an experienced team that uses a clear and effective design.
Dedicated Team
Over the past decade, our customers succeeded by leveraging Intellectsoft’s process of building, motivating.
SOFT SERVICES
GENERAL CLEANING
Vacuuming and clearing up trash in public areas.
The cleaning schedule must be adhered to.
GARBAGE DISPOSAL
To coordinate with authorised garbage lifting authorities and oversee the proper segregation and disposal of wet and dry waste.
Waste management is only allowed to be disposed of in a certain location on the property.
Enliven's scope of service does not include cleaning up construction and fitout debris.
BUILDING EXTERIORS/ FAÇADE CLEANING- IF APPLICABLE
All buildings' exteriors must be regularly examined and cleaned as needed.
Wherever it is technically practicable, all buildings' outside glass and glazing surfaces should be cleaned using the mechanized cleaning system now in place.
A specialized vendor is required to clean facades, and genuine costs must be paid.
HORTICULTURE SERVICES
Regular cleaning is required for any hard landscaping elements.
Proper maintenance is essential for all plants, including watering, fertilising, pruning, trimming, and other tasks as needed. This includes grass, ground cover, shrubs, and trees.
PEST CONTROL SERVICES
General Pest Control - This category includes common domestic pests including cockroaches, silverfish, spiders, and crickets. Regular rodent control treatments and fogging treatments must be performed.
SECURITY SERVICES
Security services for the property's communal spaces are part of the scope of employment.
Regular audits and trainings must be conducted, and a record of both must be kept.
The security personnel is required to correctly and completely fill out any logbooks, checklists, or other forms relating to security, including those for staff monitoring.
Enliven will work with the AMC vendor to coordinate the electronic surveillance system, visitor management system, and access control system, if applicable.
ADMINISTRATIVE SERVICES
GENERAL ADMINISTRATION - AMC/ ACCOUNTING/ HELP DESK SERVICES/ COORDINATION
To generate situation reports and other essential papers for the building's continuing administration, as well as to keep the Client's administration team informed of activities as needed.
Identify the essential and urgent compliances that are still lacking, inform and help the client so they may review them, and help with the site documentation process so the appropriate statutory authorities can provide the necessary permissions. Enliven won't be involved in the coordination of the renewal process for building compliances and NOCs in any way
Shall liaise with contractors/vendors to ensure that repair work is done in the event that equipment or installations have flaws or malfunctions while still subject to the Defect Liability Period (DLP). The client is in charge of the project-related craftsmanship and scarcity with their partners.
No employees from the site team or the common areas will help with internal renovations to the flats or occupier's space.
ACCOUNTING SERVICES, IF IN SCOPE
CAM (Common Area Maintenance) and sophisticated electricity billing management
Billing CAM fees and energy use fees incurred by tenants/residents with Common Area energy (CAE) on the client's behalf.
Keep track of and pursue collections.
HELP DESK SERVICES
Acquire and record calls, complaints, and requests from residents and occupiers.
The routine "Help Desk" function activities, such as delivery and problem escalation/resolution.
Report any emergencies to the property manager, the on-site fire officer, and the facility engineer.
SERVICE OFFERINGS
Concierge Services
Technical Services
Housekeeping
Security Services
Pantry Management
